Employment Specialist (WorkBC) at Immigrant Services Society of BC

Position: Employer Specialist (WorkBC)

Program: WorkBC

Schedule: In-office position at 37.5 hours per week, starting ASAP until March 31, 2027

Location: Maple Ridge WorkBC (not 119 Ave)

Posting Date: June 23, 2026

Closing Date: July 3, 2026

Summary

Reporting to the Senior Manager of ISSofBC and Manager of Maple Ridge WorkBC provides case management services support clients in identifying employment goals, addressing barriers, and developing individualized action plans. This position works closely with clients to assess needs, provide employment readiness support, connect them with appropriate resources and referrals, and monitor progress toward successful employment and retention.

The ISSofBC position will be working as part of a multi-agency team within the WorkBC Maple Ridge Catchment operated by Douglas College to provide client-centered case management to support job seekers in identifying goals, addressing barriers, accessing training opportunities, and connecting with appropriate wraparound supports to move toward sustainable employment.

How You Will Make a Difference

• Provides career planning and job search assistance, including developing job search-related documents such as e-portfolios and portfolios.
• Facilitates the development of a realistic action plan, resumes and other tools for the employment and/or further training of the client based on identified skills/interests, key work experience, and labor market needs, and secures client commitment to, and support for the action plan.
• Provides case management services to assess clients’ needs, strengths, barriers, and employment goals. Develops individualized action plans, provides job search support, referrals, and follow-up, and ensures services are delivered in line with program requirements and client-centered practices.
• Maintains regular client follow-up, monitors progress, updates case notes, provides referrals to appropriate services, and supports clients in job search, retention, and employment-related needs.
• Conducts service eligibility and needs assessment.
• Participate in all client recruitment and screening and program marketing activities. Provides program information to training service providers and referring agencies as requested.
• Provides referrals to skills upgrading services, and job search training and assistance.
• Coordinates enrolment and payment for external services.
• Monitors the progress of clients towards achieving their employment and/or training goals and provides ongoing support until the client’s action plan is completed. Provides follow-up services for clients deemed to be self-sufficient.
• Conducts regular outreach to resource persons, community agencies, and institutions to recruit new participants into the program.
Performs other related duties as required

What You Bring

• Certificate or diploma in vocational counselling; Certificate in Essential Skills; or Job Finding Club facilitation supplemented by a minimum of 6 months’ employment counselling experience including facilitating workshops and small groups OR an equivalent combination of education, training and experience.
• Demonstrated knowledge of portfolios including e-portfolios.
• Ability to communicate effectively in both written and oral English.
• Demonstrated cultural competency and commitment to working effectively with diverse populations.
• Demonstrated ability to facilitate workshops and small groups.
• Knowledge of local labour market issues, especially those related to ESL immigrant clients.
Possession of and the ability to maintain a clear provincial Criminal Record Check

Position Competencies

• Delivering Results: Consistently achieve results by setting clear goals, prioritizing effectively, and following through with high-quality outcomes.
• Values Alignment: Demonstrates and promotes organizational values through daily actions and decision-making, fostering a positive and inclusive work environment.
Valuing Diversity: Actively contributes to creating an environment where people from diverse backgrounds and abilities have equal access to services and resources

Core Organization Competencies

• Ethics and Integrity: Consistently makes decisions with integrity and builds trust through transparency, fairness and accountability.
• Service to Clients and Others: Proactively deliver high-quality service, understanding and responding effectively to the needs of others while maintaining positive relationships.
Functional Knowledge: Demonstrate deep expertise to solve complex problems and drive initiatives effectively

ISSofBC Value Proposition

• Hiring Salary: $27.26-38.20 per hour.
  • Dependent on education, training, experience, and internal equity. Wage grids are reviewed annually. We are a proud and certified Living Wage BC Employer. Our current total compensation package continues to meet the requirements of living wages in BC to support our employees.
• 105 hours of vacation and 35 hours of personal leave.
• Extended health and dental benefits.
• Employee and Family Assistance Program (EFAP).
• Employer RRSP contribution at 3% with no required employee contribution. Optional employee RRSP contribution at 1-5% with employer contribution up to 5%.
• Inclusive culture and supportive workplace with opportunity for innovation and development.
Values-based organization with collaborative peers with a wide range of backgrounds and talents

We acknowledge Indigenous Peoples on whose territories we are privileged to work, welcome and support newcomers, including immigrants, refugees and students. We honour the Nations who have always cared for these lands, waters, and air. In line with ISSofBC's commitment to equity, we promote inclusive employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientations, gender identities or expressions (2SLGBTQI+), and racialized individuals. Guided by our values of Purpose, Improvement, Belonging, and being Genuine, we strive to create a collaborative environment where diverse perspectives and unique strengths are celebrated.

If You are Passionate about Making a Difference, Apply Now!