Admin Support 9 - ED at St. Joseph's Healthcare Hamilton

Position Details

Job Number

JR01430

Department

Emergency Department ED

Charlton Campus (Hamilton Downtown)

Job Type

Regular, Full time

Contract Duration: (If applicable)

0 months

Number of Positions

Union

CUPE Local 786

Hourly Rate (Min / Max)

$29.52 - $32.08

Schedule

Work Days

Monday to Sunday

Time of Day

Afternoons, Days, Evenings, Nights

Shift

Various Rotating

Shift Start: (If applicable)

AM 07:00, AM 10:00, PM 19:00

Reason for Posting

Posting is for a role with an existing vacancy

Application Dates

Opening Date

2026-07-23

Closing Date

2026-07-30

Position Summary

This position is responsible for performing patient registration in support of patients and health care providers while maintaining the highest standard of service excellence in a caring compassionate confidential and secure manner. This position is responsible for capturing all patient demographic diagnostic and insurance information for patient registration.

Qualifications

• Basic skill level in MS Word and Excel required.
• Spelling medical spelling and medical terminology must be at a basic skill level.
• Typing speed at a basic skill level is required.
• Clerical testing may be required as part of the selection process.
• Graduate of a recognized Health Office Administration course or equivalent experience and/or education.
• Knowledge of beds and related hospital services.
• Excellent verbal communication skills. Must be comfortable in questioning patients in order to collect necessary data elements including demographics and insurance information.
• Good written communication skills.
• Customer service oriented.
• Adept in working in a high volume high stress area dealing with competing priorities.
• Experience in patient registration/patient processing preferred.
• Proven ability to work as a team member.
• Must present a professional demeanor at all time.
• Excellent work performance and attendance record is essential.

St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.