Claims Clerk

True North Seafood Canada, a division of Cooke Aquaculture Inc., a dynamic and growing east coast family company, with Platinum Member status in the Canada's Best Managed Companies Program has an opportunity for a highly motivated individual to join the Company's Sales team.

Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company's success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area's economy and sense of community.

The Role:

This entry-level sales support position is based in our Blacks Harbour, NB sales office and works closely with the Inside Sales, Outside Sales, and Accounting teams. This position offers the opportunity for someone to learn, advance and demonstrate the ability to work independently and as part of a team.

The Claims Clerk is responsible for:

• Monitoring and actioning customer service email requests
• Data entry of customer credit requests
• Maintaining accurate, up-to-date records in our Customer Relationship Management (CRM) system
• Preparing reports as required

The successful candidate will possess:

• Excellent customer service skills
• A sense of urgency
• Individual drive
• Experience with Microsoft Office
• Experience in customer service, sales, or administration (preferred)

Join our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth.

Benefits Package:

• Health Benefits: Includes coverage for dental, vision, and extended medical care.
• Insurance: Life and disability insurance provided for financial security.
• Support Services: Access to an Employee Assistance Program (EAP).
• Financial Planning: Opportunity for RRSP matching to support your retirement savings.
• Time Off: Paid vacation, holidays, and sick leave for work-life balance.
• Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
• Career Development: Professional growth opportunities and avenues for advancement.
• Perks: Employee discounts on company products or services.
• Convenience: On-site parking or parking allowance.

If you're looking to join a supportive team environment with opportunities for personal and professional development, apply now and become part of our dynamic team.

The Why

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.

NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.