System Administrator
Hootsuite
Date: 3 weeks ago
City: Vancouver, BC
Contract type: Full time
We are seeking a Systems Administrator to join our dynamic IT team. In this role, you will be responsible for the support , maintenance, and enhancement of our IT infrastructure. Your expertise will ensure the stability, security, and efficiency of our systems, enabling our business to operate smoothly and securely.
What You’ll Do
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Canada Pay Range For This Role
$68,400—$95,800 CAD
What You’ll Do
- Support, maintain and recommend improvements and advancements of IT Infrastructure services, including Tableau, our global data analytics platform, and Active Directory
- Administer and maintain Single Sign On services through Okta, deploying new integrations and supporting existing integrations.
- Administer, deploy, and secure corporate Windows Server infrastructure
- Patch and support Windows clients
- Manage and support macOS and WIndows clients leveraging our MDM solutions, JAMF, InTune & Automox
- Evolve existing infrastructure using Infrastructure as Code practices and tooling such as upgrading repos, performing drift checks, identifying potentially new ways of putting the Terrafom / ansible repos, etc.
- Maintain service implementation and support procedures and policies, including evaluation of existing practices, documentation, and training
- Coordinate and implement software changes and upgrades to our corporate environment
- Responsible for monitoring, backup, and restoration procedures for Active Directory
- Provide technical support for employees and back-end system users
- Participate in on-call rotation for Tier 1 services and IT specific security incidents
- Some practical experience with Identity Management within an enterprise environment
- Experience with Windows server administration
- Experience configuring and supporting a Windows Client deployment infrastructure
- Experience using Powershell for server and client management
- Experience with Infrastructure as Code (Terraform, Ansible)
- Experience operating in a multi-tenant cloud infrastructure environment (AWS preferred)
- Experience working in an Agile environment
- Experience with G Suite, Jira, Confluence, Slack
- Proven ability to translate technical issues into understandable language for end-users
- Familiarity with Powershell, Shell, and Python
- Familiarity with backup technologies
- Familiarity with Jamf and MDM best practices
- Familiarity with MFA technologies and practices
- Hands on experience and understanding of a primarily SaaS-based organization
- Willingness to learn new systems and vendors, as needed
- Accountability: holds self and others accountable to meet commitments
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
- Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Canada Pay Range For This Role
$68,400—$95,800 CAD
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