Product Manager, Visa (18-month contract)

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

This is an 18-month contract role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. Periodically, you’ll be required to attend in-person activities or events. As a Product Manager, Visa, you’ll establish comprehensive catalogue of solutions that deliver on both member desirability & financial ROI for Vancity. You’ll be assigned a portfolio and work the end-to-end product management lifecycle, (planning, designing, bringing better products to market, monitoring and managing product performance) to ensure member satisfaction.

The anticipated end date is July 2026.

A typical day would involve:

• Responsible for setting a product vision and defining a product strategy
• Drive the execution of all product lifecycle processes, including research, planning, positioning, roadmap development, product design, requirements development, product launch, rationalization, and continuous improvement
• Collaborate with the broader IT Solutions team to prioritize roadmaps and guide new solutions through the product lifecycle to ensure zero distance between organization, member and employee needs
• Collaborate closely with business readiness teams on the development, and release of products and services to both members and employees alike
• Partner with Marketing and Communications teams to develop product positioning and messaging that differentiates Vancity across primary market segments
• Partner with Change Management teams to ensure employees are well positioned to adopt, use, and promote new products and services in support of both themselves and members
• Develop expertise within assigned portfolio whilst demonstrating the agility to support other people and portfolios when required

You have:

• Bachelor’s degree in Business Administration or Marketing, or a related field
• 3 to 5 years of experience in product management in technology/finance
• Knowledge of business and financial concepts, regulatory requirements and product lifecycle management within the financial services industry
• Experience managing all aspects of a successful product throughout its lifecycle.
• Experience working with Azure DevOps (ADO) is a nice to have
  

You are:

• Organized - You can prioritize projects, identify and optimize resources, develop business cases and project plans, and manage the full product lifecycle through all phases.
• A problem solver - You have the problem-solving and decision-making skills to diagnose and mitigate challenges, issues, and risks, and capitalize on opportunities
• A strong communicator - You’re able to collaborate with the appropriate stakeholders across the organization and externally, communicate project progress, manage expectations, identify and mitigate project risks effectively.
• Analytical - Research and analytical skills to assess and identify opportunities and risks based on consumer, business, market, and community trends.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

Salary Band: Band 8

The salary range for the role is $81,200 to $122,000 and a candidate’s offer is likely to be up to the mid-point of the role ($101,600). The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill.

Posting Deadline: Posted until Filled

We offer:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows — to a maximum of six weeks per year — as their length of service increases. In addition, full-time, permanent staff may be able to purchase extra days of vacation through our flexible benefits package.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness, plus opportunities to take unpaid leave for a variety of reasons.
• Our health care & dental benefits offer three levels of health care and dental coverage for you to select from. These benefits will also be effective immediately based on your hire date.  
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined pension plan that pays you a retirement income for life.

Please note that all shortlisted candidates for this role will be required to complete a background check which includes employment verification, credit check, and a criminal record check. Vancity is an inclusive and equitable employer and actively seeks to advance racial equity, inclusion and belonging across the organization. Vancity offers required accommodations in all stages of the recruitment process.  If you require an accommodation, please advise us, and we will work with you to meet your needs.