Aftermarket Account Manager - Eastern Canada

About the Team:The Aftermarket Account Manager will be responsible for maintaining ZF as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.

This is a remote position requiring up to 50% to 75% travel, that supports a sales region covering the following: Ontario, Quebec, the Maritimes, Newfoundland, and Labrador

***Candidates residing in Ontario or Quebec are strongly preferred

What you can look forward to as an Aftermarket Account Manager:

• Lead the request for quotation process for all customer requests

• Execute sales growth strategies

• Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization

• Strengthen the account team fulfilling all internal and external expectations

• Maintain product development strategies in the BU’s to fulfill customer and market needs

• Initiate and implement campaigns, projects, and customer events as required

• Support all negotiations with the customers, including contracts and promotional programs

• Deliver premium service levels across the value chain from product development, through manufacturing, to delivery

Your Profile as an Aftermarket Account Manager:

• Preferred Bachelor’s degree in Business, Engineering, or a related discipline, or an equivalent combination of education and experience

• 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or Aftermarket sales

• Commercial Vehicle experience a huge plus

• English and French language skills required

• Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required

• Deep understanding of the assigned region and/or customers

• Excellent presentation skills

• Negotiation/Relationship management skills

Why you should choose ZF:

• A supportive collaborative team environment

• Annual Incentive Plan

• Paid Vacation

• 401k Plan

• Health Care Benefits

• Paid Holidays

• A strong diversity culture

• Supportive Employee Groups and community outreach activities