Supervisor, Support Services
The Ottawa Hospital
Date: 1 week ago
City: Ottawa, ON
Contract type: Full time
About The Ottawa Hospital
Inspired by research and driven by compassion!
The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Rotation/Shifts
Days, evenings, and nights, including weekends and statutory holidays, 8 hour shifts.
The Supervisor is responsible for the supervision and organization of all departmental business practices/activities, in accordance with established practice, legislation, hospital policies, rules, and regulations. The Supervisor ensures the overall objectives of the department, and the organization are met while providing effective leadership that fosters employee job interest and the efficient delivery of services. Within their own team, the Supervisor applies learning and accountability consistent with a just culture, provides staff with written instruction on safety precautions where appropriate, ensures that staff adhere to standards of safe work and patient care, and closes the loop on staff and patient safety issues to ensure continuous improvement.
Basic Requirements
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.
The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.
Inspired by research and driven by compassion!
The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Rotation/Shifts
Days, evenings, and nights, including weekends and statutory holidays, 8 hour shifts.
- For information purposes only - The Hospital reserves the right to change.
The Supervisor is responsible for the supervision and organization of all departmental business practices/activities, in accordance with established practice, legislation, hospital policies, rules, and regulations. The Supervisor ensures the overall objectives of the department, and the organization are met while providing effective leadership that fosters employee job interest and the efficient delivery of services. Within their own team, the Supervisor applies learning and accountability consistent with a just culture, provides staff with written instruction on safety precautions where appropriate, ensures that staff adhere to standards of safe work and patient care, and closes the loop on staff and patient safety issues to ensure continuous improvement.
Basic Requirements
- One (1) year Community College Diploma or a certified member of the Ontario Health-Care Housekeepers' Association (OHHA), Canadian Administrative Housekeepers' Association (CAHA), or other related Housekeeping Management programs;
- Two (2) years supervisory experience;
- Knowledge of procedures for operating Housekeeping equipment and cleaning techniques in an institutional setting;
- Knowledge of Microsoft office and Microsoft Outlook;
- The blending of patience, compassion, and accountability;
- Able to follow up with staff, clients and other stakeholders on key deliverables, questions and/or concerns;
- Organized, independent, resilient, Quality Improvement and Change Management skills;
- Good customer Service;
- Excellent oral and written English communication skills.
- Proficiency in English and French – oral expression (advanced level) and comprehension (advanced level).
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.
The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.
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