Parks Information Officer

Alberta Parks is hiring seasonal Park Information Officers for Aspen Beach Provincial Park!

Information Officers (IOs) are the first point of contact for visitors at Provincial Parks. Their role in the permit booth is to create a positive experience for visitors by providing useful and timely information around park activities, rules and regulations, and nearby amenities with a focus on front-line customer service, cash handling, and administration. This seasonal position is perfect for people who are interested in gaining administrative and cash handling experience in a unique setting.

Responsibilities

• Understand shop.albertaparks.ca functions to register campers, update visitor information, and process payments or refunds using the system
• Participate in all required visitor services operations, which may include: camper compliance, shower coin collection, self registration collection and reconciliation, retail services, group unit counts, and public information sharing.
• Operate computer-based point-of-sale terminals to perform retail of gift store products and services which include: firewood, concession items, and rentals
• Review and reconcile revenue for daily cash-outs and accurately enter data into Excel workbooks
• Advise the public of the various rules, policies, and regulations that apply within a Provincial Park
• Stay up-to-date on relevant activities, special events, opportunities, and conditions (trails, water, fishing, etc.) to provide to the public

How to Apply

Candidates are required to apply for a job online. Please visit our complete job ad online before applying by searching Information Officer on jobpostings.alberta.ca.

Direct link: Job Posting

Closing Statement: We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.

Job Types: Full-time, Fixed term contract, Seasonal
Contract length: 4-5 months

Pay: $19.94-$26.81 per hour

Expected hours: 40 per week

Schedule

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Morning shift
• Weekends as needed

Experience

• Customer service, administrative or retail: 1 year (preferred)

Licence/Certification

• Class 5 Licence (preferred)

Work Location: In person

Expected start date: 2025-04-28