Business Systems Analyst

Overview of the department

Supporting TMX's vision of being a technology driven solutions provider, Global Technology Services (GTS) provides the company’s information technology, integrated operations, vendor management, innovation, data management & analytics, and project management services.

Job Summary

In this role, you will be responsible for drawing up requirement statements and take part in development projects as an advisor in the area of business and systems use. You ensure that business requirements are accurately translated into system functionalities that support organizational goals and follow up change requests with users as they act as an intermediary between users and implementation teams.

This role will report to the Senior Manager, Data & Analytics.

Key Accountabilities:

• Collaborate with Business and IT Stakeholders to gather, validate, and document both functional and non-functional requirements.
• Serve as Subject Matter Expert (SME) on TMX business activities and system usage, providing guidance to business partners and internal teams.
• Facilitate Requirement Sessions with stakeholders to clarify needs, confirm expectations, and align on project goals.
• Develop Clear and Detailed Documentation (e.g., BRDs, functional & technical specifications, ) outlining business problems, objectives, and project scope.
• Analyze Existing Processes to identify inefficiencies, bottlenecks, and opportunities for improvement based on industry best practices.
• Assist with Project Communication and coordinate end-user training to ensure successful adoption of solutions.
• Translate Business Requirements into technical specifications in collaboration with software developers, system architects, and IT teams.
• Create Test Cases and scenarios based on business requirements; assist with QA to ensure system readiness before go-live.
• Develop Training Materials and conduct training sessions to ensure end-user proficiency with new systems or updates.
• Manage Data and Vendor Relationships, overseeing onboarding, technical integration, and ongoing success.
• Update Stakeholders on project status, timelines, risks, and outcomes.
• Support Project Managers in scope definition, timeline estimation, and resource allocation.
• Ensure Compliance with regulatory standards and assist in audits by providing necessary documentation.
• Utilize Modeling, and Project Management Tools (e.g., Lucidchart, Jira, Confluence) to document and manage tasks and workflows.
• Perform Other Related Tasks as assigned by management.

Must haves:

• University degree in Computer Science, Engineering, or Business Management
• Solid experience in Capital Markets, especially Fixed Income
• Experience in SQL, Python, Spark, AWS Technologies, Snowflake
• Ability to analyze complex business problems and break them down into actionable steps.
• Strong written and verbal communication to convey technical information to non-technical stakeholders.
• Ability to multi-task
• Strategic thinker
• Meticulous attention to detail
• Must be a self-starter with ability to follow through on projects assigned

Nice to haves:

• Progression toward CFA, CSC, CPH and TTC
• Experience in big data technologies and machine learning an asset

In the market for…

• Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets!
• Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging...
• Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth.
• Wellness - From empathetic leadership to a culture of flexibility and balance...
• Growth - From a growth mindset in our work, to expansion in our business...

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX? Apply now.