Supervisor, Test & Repair

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

We are currently seeking a Supervisor, Test & Repair to join the National Supply Chain team. This position reports directly to the Manager, Supply Chain. The successful candidate will be responsible for providing motivation and leadership to all Test and Repair Technicians in the region.

• Oversee Test and Repair operations
• Manage department operational budgets and forecasts
• Lead a high performance team through professional development
• Ensure that department standards are established and maintained
• Provide national support and technical direction to regional equipment redeployment teams
• Ensure that workplace safety standards are emphasized and enforced
• Ensure team is meeting expectations through regular performance reviews
• Collaborate with Engineering and other key stakeholders to establish national test and repair standards
• Ensure that manufacturers and suppliers are meeting technical and service level performance metrics
• Support and foster a strong team environment
• Provide technical training as required
• Ensure workplace safety standards are emphasized and implemented
• Other duties as required

• Post secondary education or equivalent work experience
• Minimum 3 years in a leadership or project coordinator role
• 1-2 years experience in process and test document mapping and creation
• Strong leadership skills
• Proficient understanding of technical operational of Customer Premise and Network Premise Equipment
• Familiarity with telecommunications industry standards and trends
• Strong organizational Skills
• Ability to work independently and take initiative
• Attention to detail
• Excellent knowledge of Microsoft Office Suite
• Knowledge of inventory management systems
• Ability to create inventory reports

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Evening
Length of Contract: Not Applicable (Regular Position)
Work Location: 4950 47 Street NE (7812), Calgary, AB
Travel Requirements: None
Posting Category/Function: Supply Chain / Logistics & Logistics Management
Requisition ID: 318487