Financial Crime Risk Investigation Support Officer I

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Financial Crime Risk Management

Pay Details: $43,700 - $58,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Please note there is a pre-identified candidate for this position

The Global Financial Crimes Risk Management department is accountable for establishing TDBG's FCRM Program to ensure that all businesses remain compliant with regulatory requirements in the jurisdictions in which TDBG operates. The Sanctions / ABAC Centre of Excellence (COE) reports to the AVP and Deputy Head of Sanctions Compliance and Anti-Bribery/Corruption (ABAC) Program.

The Financial Crime Risk Investigation Support Officer I position works as part of a team within a dynamic Business Unit – Sanctions Name Screening Team. It’s the people in our team that have created an environment of teamwork, recognition, and success.

Key Responsibilities

• This Representative is responsible to review and identify Sanctions Watchlist Management (WLM) alerts and forward the initial alert for further investigation.
• Conduct review on incoming alerts from different lines of business following the steps documented in the related FIU procedures and guidelines.
• Perform initial review on incoming alerts and identify any potentially unusual clients to either close as no further action or to escalate for further investigation if warranted.
• Monitor status of alerts assigned and prioritize accordingly to ensure cases are being completed within SLAs and benchmarks.
• Complete reviews with respect to alerts generated in AML systems and determine what needs to be escalated for further review to the PEP Team.
• Ensure the quality of the alerts is maintained through:
• Manage work volumes effectively and efficiently and according to alert aging to meet internal benchmarks and/or regulatory requirements such as, the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and all other Anti-Money Laundering (AML) regulations designed to prevent financial-related crimes against the government according to established TD Bank policies, procedures and regulatory guidelines.
• Meet or exceed assigned individual productivity targets.
• Review various Adverse Media alerts and take appropriate action to escalate accordingly to the business units.
• Review MSB alerts and take appropriate action to escalate accordingly to the business units.
• Ensure FIU Name Screening procedures and Job Aid are followed in all reviews and appropriately documented on the system being utilized to work alerts.
• Ensure that all escalations to other groups such as PEP, Sanctions, and High Risk are presented appropriately and in a timely fashion. Adhere to attention to detail to eliminate errors with escalations.

Experience and Education

• 1-2 years of industry-related experience is required.
• Strong knowledge of and ability to explain CIP and/or KYC, and/or AML and ATF regulations, requirements, and procedures.
• Research and analytical ability to review information and draw appropriate conclusions.
• Excellent team player and effective communicator, including the ability to deal professionally with branch issues, problems, and questions - including excellent verbal phone skills and writing skills.
• Attention to detail, accuracy, and good organizational skills.
• Ability to coordinate a varied workload, meeting deadlines as required.
• PC skills, including the ability to use various searchable databases.
• University degree, college diploma, or equivalent considered an asset.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.

TD is deeply committed to being a leader in customer experience, believing that all colleagues, no matter where they work, are customer-facing. As we build our business and deliver on our strategy, we innovate to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. Each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, access to an online learning platform and various mentoring programs to help you unlock future opportunities. There are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!