Enterprise Change Enablement Lead

What you'll do

Are you passionate about driving organizational change and enabling teams to adopt and embrace change? We are seeking a highly-motivated and experienced Enterprise Change Enablement Lead to join our growing team. Our strategy combined with the complexity and rate at which the retail industry is transforming makes leading change in a dynamic environment critical to our success.

As an Enterprise Change Enablement Lead, you will play a pivotal role in developing and implementing comprehensive change management strategies that support our strategy and align with our business objectives. Collaborating with cross-functional teams, including project managers, executives, and subject matter experts, you will drive successful adoption and execution of large-scale enterprise change initiatives. Additionally, we are committed to building the agility of our organization and our people through the development of an enterprise-wide change management capability to more effectively enable the organization to thrive.

In this role, you will have the opportunity to not only oversee the planning and execution of change strategies for key initiatives but also play a key role in establishing an enterprise-wide change management capability, making a lasting impact on our organization's ability to navigate the ever-changing retail landscape.

• Develop and implement an enterprise change management framework, including strategies and plans to support organizational initiatives, mitigate resistance, and ensure smooth transitions for all stakeholders involved.

• Identify potential risks and resistance to change and develop proactive strategies to address them effectively.

• Collaborate with cross-functional teams to assess the impact of changes on various departments and stakeholders.

• Design and deliver training programs to equip employees with the necessary skills and knowledge to adapt to changes effectively. Identify training needs, develop content, and coordinate delivery methods such as workshops or online modules.

• Create comprehensive communication plans to ensure clear and consistent messaging throughout the change process.

• Support leaders in developing change leadership capabilities across the organization, building and fostering a culture of change readiness across the enterprise.

• Monitor progress and evaluate the effectiveness of change initiatives through metrics and feedback mechanisms.

• Provide guidance and support to employees during times of change, addressing concerns and facilitating their engagement in the process.

• Lead continuous improvement of change management practices. Regularly evaluate the effectiveness of change management practices and strategies, seeking feedback from stakeholders, measure outcomes against predetermined metrics, and identify areas for improvement in order to continuously enhance the organization's change management capabilities.

What you bring

• Bachelor's degree in Business Administration, Organizational Psychology, or a related field. CCMP, Six Sigma, Prosci, Agile, Lean, and other related project and/or change management certifications considered a strong asset.

• Proven experience as a Change Leader or similar role within a complex organizational environment.

• Strong background in change management consulting, preferably from a reputable consulting practice and demonstrated ability to apply consulting methodologies, tools and best practices to effectively support large-scale enterprise change initiatives within the retail industry.

• Excellent communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels. Demonstrated ability to lead and facilitate cross-functional teams through change processes.

• Data-driven decision-maker, with the ability to analyze data, identify key metrics, and use them to inform change strategies.

• Analytical mindset with the ability to identify patterns, trends, and risks associated with change initiatives.

• Exceptional problem-solving skills and the ability to think strategically.

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.