Technician of Critical Infrastructures

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect, and acceptance. We celebrate diversity and intentionally seek opportunities to learn from everyone's experiences.

Vantage Data Centers powers, cools, protects, and connects the technology of the largest hyperscale players, cloud solution providers, and large enterprises. Present in six markets in North America and six in Europe, Vantage innovates in data center design to provide spectacular gains in reliability, efficiency, and sustainability, as well as flexible environments that can evolve as quickly as the market demands. Vantage is experiencing exponential growth through new facilities coupled with acquisitions across North America and Europe.

Our Operations Team

This team is responsible for the overall operation of all mechanical and electrical systems, building maintenance, and server room efficiency. The team works every day, 24 hours a day, with critical infrastructure technicians present at all times. They act as ambassadors of Vantage to our clients; the continuous operation of our data centers and the performance of our clients’ facilities depend on them. Using a critical maintenance management system to plan and monitor activities, the operations department can perform all preventive and corrective work. Our corporate culture encourages and rewards teams that perform by engaging directly with clients and taking charge of the infrastructure. In this case, staff accomplishes the work independently rather than relying on suppliers, offering superior quality of service, faster and at lower costs.

Job Overview

We are looking for a Technician of Critical Infrastructures at our data center in Montreal, who recognizes top-quality service and can realize this concept. This person plays a key role in our team, managing some of the most efficient and profitable data centers in the industry.

To successfully fill this position, you must collaborate with electricians, technicians, and refrigeration workers tackling the maintenance and repair of our data center infrastructure. We care about meeting our clients’ availability requirements and maintain very high standards in our facilities to ensure uninterrupted service.

If you enjoy working on critical data center systems (ASC, PDU, diesel generators, automatic transfer equipment, building controls) and on industrial electrical equipment and systems involving wiring and components for electricity distribution, electronic components, and lighting systems, understand the importance of getting it right the first time and not interrupting critical data center activities, and if you love delighting customers with superior service, read on!

Main Functions

• Work under limited supervision, both independently and as part of a team.
• Manage multiple unique or ongoing projects.
• Respond to safety and emergency situations and maintain a safe, risk-free work environment.
• Exercise discretion and judgment in organizing workflow and adapting to new priorities in a changing environment.
• Communicate regularly with employees at all levels of the organization and with external suppliers.

Responsibilities

• Use and perform maintenance and repairs on critical systems (ASC, PDU, diesel generators, automatic transfer equipment, building controls, coolers, air handling units in computer rooms, etc.).
• Produce reliability reports to achieve and maintain 100% capacity and availability goals.
• Coordinate and monitor the work of maintenance service providers to ensure personnel safety, protect critical equipment, and maintain power to critical loads.
• Create work methods, standard operating procedures, and emergency procedures for maintenance activities.

Job Requirements

• Practical experience of at least three years in maintaining and repairing industrial electrical and mechanical systems, including emergency units, electrical distribution devices, HVAC systems, and data center cooling systems.
• Proven knowledge in using, maintaining, repairing, inspecting, and testing critical electrical distribution systems and building automation equipment.
• Ability to read electrical and mechanical engineering plans and building architecture and understand connections and single-line diagrams.
• Experience in technical writing and creating standard operating procedures for critical facilities.
• Professional experience in the electrical or mechanical field, with a focus on technical skills and training.
• Willingness to undergo mandatory training in a specialized field, like ASC system maintenance.
• Access to reliable transport for work according to schedule or for emergencies.
• Ability to travel occasionally for training (less than 5% of total time).
• Successful background check (for selected candidates).
• Proficiency in Microsoft Office and building automation systems.
• Good verbal and written skills in French and preferably English.

Physical and Special Requirements

• Ability to stand, walk, sit, climb, and maintain balance 1/3 to 2/3 of the time.
• Ability to squat, kneel, crawl, and bend 1/3 to 2/3 of the time.
• Ability to smell, speak, hear, and see closely and far, including color differentiation.
• Ability to use hands for typing, manipulating, and sensing.
• Ability to lift up to 50 pounds 1/3 of the time.
• Comfortable in a fast-paced, stressful environment with changing priorities.
• Available to work outside regular hours, including weekends, nights, holidays, and on-call.

Schedule: 4 days/week, 10 hours/day