Scrum Master

Momentum Financial Services is a leading provider of financial services in North America. For 40 years, we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.

Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, cheque cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.

As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching and constant improvement. As part of a highly collaborative squad, you will advise, mentor, coach and train on performance, practices and processes to accelerate value delivery. You will have responsibility for release management coordination and participate in scaling events and activities as you manage interdependencies across scrum teams and product areas. You will examine and drive team performance through metrics and find opportunities for the scrum team to deliver at optimal efficiency.

Key Responsibilities

Agile Facilitation & Coaching:

• Act as a Scrum Master for multiple Agile teams, facilitating Agile ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
• Coach and mentor Scrum teams on Agile principles, helping them to become self-organized and cross-functional.
• Drive continuous improvement within Agile teams, promoting best practices and fostering a culture of innovation and collaboration
  
  

Delivery & Stakeholder Management:

• Remove impediments or guide the team to remove impediments by finding the right personnel or resources to resolve issues.
• Collaborate closely with Product Owners and Business Analysts to refine and prioritize the product backlog, ensuring alignment with business priorities.
• Facilitate decision-making processes, helping teams to make informed decisions that support project delivery and business objectives.
• Act as a liaison between development teams, business stakeholders and external vendors to ensure seamless communication and collaboration.
  
  

Agile Metrics & Reporting:

• Track sprint progress, team velocity and other Agile KPIs ensuring continuous optimization of workflows.
• Ensure transparency and visibility to management by delivering data-driven insights on team performance.
  
  

Technology & Process Improvement:

• Drive Agile best practices within software development teams working on financial applications and services.
• Promote automation and DevOps culture within Agile teams to enhance operational efficiency.
  
  

Technical Skills & Qualifications

• Deep understanding of Agile methodologies (Scrum, Kanban, SAFe) and Agile transformation within financial services.
• Experience managing projects in banking, lending, fintech or financial services
• Familiarity with financial transaction systems, payments processing and risk management frameworks.
• Ability to engage both technical teams and business stakeholders, ensuring a shared vision of product delivery.
• Skilled in facilitating cross-functional collaboration between engineering, product, security, risk, and compliance teams.
• Proficiency in Agile tools such as Jira, Confluence, Azure DevOps, or equivalent project management software.
• Experience coordinating software releases, maintaining documentation and overseeing software quality processes.
  
  

EDUCATION

• A college degree in Computer Science, Business, Finance or related field
• Certified Scrum Master (CSM) or equivalent Agile certification (SAFe, PMI-ACP, PSM)
• PMP (Project Management Professional) is a plus
  
  

EXPERIENCE

• 3–5 years of experience as a Scrum Master or Agile Project Manager within a financial service or fintech environment.
• Proven track record of successfully implementing Agile methodologies and driving Agile transformations.
• Strong leadership, communication and interpersonal skills with the ability to influence and collaborate effectively at all organizational levels.
• Experience with Agile tools such as Azure DevOps, JIRA, Confluence, or similar software.
• Experience working in retail banking, consumer lending, or financial technology operations is preferred.
  
  

ADDITIONAL SKILLS

• Strong knowledge of SQL, database structures and financial reporting systems.
• Ability to perform business analysis to identify and implement automated financial solutions.
• Comfortable leading Agile teams in a fast-paced, highly regulated environment.
• Skilled in conflict resolution, servant leadership, and Agile coaching.
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.

• Notice to Ontario Applicants – Momentum Financial Services Group is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you are selected for an interview, please notify Momentum Financial Services Group if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, we will work with you to determine how to meet your needs.
  
  

Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this role.