Capital & Maintenance Program Analyst

Reporting to the Manager, Transit Expansion Projects, the Capital and Maintenance Program Analyst will play a pivotal role in shaping the future of exciting transit projects in City of Toronto. The incumbent is responsible for the effective business operations associated with Toronto Hydro-Electric Systems Limited (THESL) Capital programs and will support transit expansion work program between Toronto Hydro, Metrolinx and appointed ProjectCo for Metrolinx related work. Responsibilities include: data gathering, data analysis, identifying gaps and trends as well as producing reports related to the THESL Capital and Maintenance Work Programs. The incumbent will develop processes, procedures and tools to ensure governance and compliance in the delivery of the THESL Capital and Maintenance Execution Work Program. The Analyst will develop databases and automated reports to assist leaders and external stakeholders in the efficient and effective management of the capital work programs and provide support to the ongoing responsibilities of the Priority Transit team.

KEY RESPONSIBILITIES:

• Analysis of gaps and trends for various projects/programs.
• Prepares reports pertaining to project/program status and outcomes.
• Manage performance of contractors.
• Identifies gaps and trends and performs analyses to determine root causes and develops recommended solutions.
• Gathers data, performs data analysis and creates reports ensuring accuracy of data.
• Leads and participates in process improvement initiatives as well as process mapping activities in support of departmental continuous improvement programs.
• Liaises with internal and external stakeholders to assist in the successful coordination and delivery of project/execution.
• Creates and maintains reporting applications, forms, and customized databases.
• Performs periodic analysis and monitoring of operations data for the purposes of quality assurance.
• Participates in corporate wide initiatives to support overall business strategy.
• Supports the development of rate applications to the regulator including, preparation of narratives, assisting with responses to interrogatories and supporting witness preparation needs related to THESL Capital/Maintenance Execution Work Programs.

REQUIREMENTS:

• Bachelor degree in Engineering (Electrical Engineering preferred).
• Three (3) - Five (5) plus years of experience in data analysis, gap analysis and reporting results.
• Three (3) - Five (5) plus years of experience in business process redesign, analysis for business projects, identification areas for improvement and development of new initiatives.
• Two (2) or more years of experience in construction project environment preferred.
• Class G license strongly preferred.
• Familiarity with SAP enterprise modules is an asset.
• Project/program management experience preferred.
• Certified Business Analyst Professional (CBAP) designation is an asset.
• Project Management Professional (PMP) designation is an asset.
• Excellent verbal and written communication skills.
• Excellent analytical and business solution development skills, including the proven ability to function effectively in a dynamic environment.
• Demonstrated versatile leadership; encourage organizational teamwork, collaboration and educated risk taking to develop innovative solutions and support the corporate goals.
• Fully proficient in the use of Microsoft Office applications including advanced working knowledge in MS Excel, MS Project, MS Access, and MS Word.
• Able to proactively flag At-Risk areas of business based on analysis of data and KPIs.
• Ability to develop statistical tracking methodologies to track performance and measurement against set standards of quality.
• Ability to develop dependable feedback systems and tracking.
• Experience with process mapping and procedure writing.
• Knowledge of Microsoft programming languages (such as VBA or SQL) to support data analytics is an asset.
• Business and strategic thinking acumen.

Toronto Hydro has introduced a Hybrid Work Arrangement. This position allows for remote work up to three days per week, based on business needs. Employees will be required to come onsite on those days when they are involved in activities that they or their leader feel are better conducted in person. You are expected to live in Ontario and within reasonable commuting distance of the office.

Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email our Talent Acquisition team or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.