Benefits Administrator
Ipsos
Date: 1 week ago
City: Toronto, ON
Contract type: Full time
Job Description
What makes this role important at Ipsos?
The Benefits Administrator will work at the direction of the Vice President, NA Total Rewards and Sr. Manager, Benefits & Administration. This role is responsible for the administration, communication, and management of our North American benefit programs, ensuring compliance with regulations and providing excellent support to employees & vendors. The ideal candidate will have strong analytical skills, a customer service mindset, and a deep understanding of benefits programs and policies.
The person who will be successful in this role has a passion to take initiative along with exceptional professional communication skills (oral and written). Additionally, you thrive in a fast-paced team environment where multi-tasking and staying organized is essential. You are comfortable handling confidential information and using your well-developed technical and time management skills. You have advanced proficiency in MS Office Suite and previous experience working in the human resource field is a definite asset, as is an undergraduate degree in Human Resources. This role is collaborative, creative, and your true passion for getting results will bring opportunities for success in an excellentorganization.
Location: We are open to filling this position in either our U.S. or Canadian offices.
What You Can Expect To Be Doing
In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $65,000 to $72,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.
What’s In It For You
At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.
To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US
Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.
About Us
Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years . With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!
What makes this role important at Ipsos?
The Benefits Administrator will work at the direction of the Vice President, NA Total Rewards and Sr. Manager, Benefits & Administration. This role is responsible for the administration, communication, and management of our North American benefit programs, ensuring compliance with regulations and providing excellent support to employees & vendors. The ideal candidate will have strong analytical skills, a customer service mindset, and a deep understanding of benefits programs and policies.
The person who will be successful in this role has a passion to take initiative along with exceptional professional communication skills (oral and written). Additionally, you thrive in a fast-paced team environment where multi-tasking and staying organized is essential. You are comfortable handling confidential information and using your well-developed technical and time management skills. You have advanced proficiency in MS Office Suite and previous experience working in the human resource field is a definite asset, as is an undergraduate degree in Human Resources. This role is collaborative, creative, and your true passion for getting results will bring opportunities for success in an excellentorganization.
Location: We are open to filling this position in either our U.S. or Canadian offices.
What You Can Expect To Be Doing
- Benefits Administration:
- Manage the day-to-day operations of group benefits programs, including health, dental, vision, life insurance, disability, & retirement plans for both the United States and Canada.
- Ensure benefits are administered in accordance with plan documents, company policies, and legal requirements.
- Customer Support:
- Serve as the primary point of contact for customer (vendors/employees) inquiries regarding benefits, eligibility, claims, and enrollment.
- Compliance and Reporting:
- Maintain compliance with federal, state, and provincial regulations, including ACA, COBRA, FMLA, ERISA, and HIPAA.
- Working with assigned vendors, assist in the process of preparing/submitting required filings such as 5500s and other compliance documentation.
- Leave of Absence Management:
- Assist with LOA processing/management with our employees, leave vendor, and HRBPs.
- Vendor Management:
- Coordinate with external vendors, brokers, and carriers to resolve issues, improve service delivery, and renew benefit plans.
- Annual Enrollment:
- Assist with the planning and execution of the annual open enrollment process, including system updates, communication materials, and employee and vendor support.
- Data Management:
- Maintain accurate records in the HRIS and benefits administration systems.
- Assist vendor in the building/testing/implementation/monitoring file feeds with external vendors
- Bachelor’s degree, courses in Human Resource or related field preferred.
- 2+ years of experience in benefits administration or a similar role.
- Experience managing benefits in a multi-state environment.
- Experience with Canadian benefits preferred.
- Strong knowledge of benefits laws and regulations (e.g., ACA, ERISA, COBRA, HIPAA).
- Proficiency with HRIS and benefits management systems.
- Proficiency with Microsoft Excel, Word, and Outlook
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $65,000 to $72,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.
What’s In It For You
At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.
To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US
Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.
About Us
Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years . With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!
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