Client and Portfolio Administrator

Requisition ID: 216860

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As a Client and Portfolio Administrator, you will be responsible for the overall success of the operation department of Jarislowsky, Fraser Limited (JFL) ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. You will ensure all activities conducted are in compliance with governing regulations and internal policies and procedures.

This is a 12 Month term position.

Is this role right for you? In this role you will:

• Act as the daily liaison between the client and Manager
• Proactively review client accounts for upcoming cash needs including fee payments to Jarislowsky, Fraser Limited (JFL) and custodian ensuring no client account falls into a debit position
• Work closely with Account Data Management Administrator (ADMA), as well as other Operations teams, to resolve any questions, reduce errors, prepare monthly and quarterly client mailings, and ensure all documentation is accurate and sent out to clients on a timely basis
• Ensure client documentation is up to date (IE. monthly letters, welcome kits, working with client or their accountant to find missing book value information)
• Follow compliance procedures and notify Compliance promptly of new or unusual activity
• Validate reports, invoices, receipts etc. before they are sent out
• Ensure prompt payment of JFL invoices and work with Account Manager to collect outstanding balances
• Cover reception and supply needs on a rotating basis
• Other tasks as requested
  
  

Skills

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Bachelor’s degree in business, Economics, or another related field
• 3-5 years of work experience in a similar role
• Investment industry experience preferred (Brokerage, Investment or Trust Company)
• Strong knowledge of Excel and experience with Microsoft Office Suite
• A high-level of attention to detail and accuracy
• A focus on client service
• Proactive and professional when managing client issues
• Reliable, with a good sense of judgment
• Innovative and eager for involvement in new projects and initiatives
• Effective communication skills, both written and verbal
• An elevated level of self-motivation and self-discipline
• The ability to work in team environment
  
  

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. Jarislowsky, Fraser Limited (“JFL”) is a wholly-owned subsidiary of The Bank of Nova Scotia (“Scotiabank”) and operates as a distinct business division. JFL manages the portfolios of pension funds, foundations and endowments, corporations and high-net-worth individuals in Canada and internationally.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.