Front Desk Receptionist

Safe Software is looking for an adept multitasker with exceptional communication skills and a positive can-do attitude to join our Administration team as our next Front Desk Receptionist. As the first point of contact for our office, you will greet visitors, handle, screen, and forward incoming phone calls, oversee the receipt, sorting, and distribution of daily mail and deliveries, perform a variety of administrative tasks, arrange travel and accommodations for business and trade show trips, manage guest sign-in/out procedures and issue/retrieve visitor badges. You will be the heartbeat of our office, creating a welcoming atmosphere for visitors and efficiently managing the flow of information and resources within the organization.

What You’ll Be Doing

• Warmly greet all visitors, ascertain their needs, and direct them accordingly, ensuring a positive and professional first impression
• Handle, screen, and forward incoming phone calls, providing information as required.
• Manage the receipt, sorting, and distribution of daily mail and deliveries.
• Oversee outgoing postal mail, courier, and package shipments, both domestically and internationally.
• Perform various administrative tasks such as scan-filings, purchasing of IT assets and materials for select stations and staff.
• Collaborate with other departments to coordinate/arrange travel and accommodations for Safers for business and trade show trips.
• Manage guest sign-in/out and issue/retrieve visitor badges.

Qualifications, Skills, and Competencies

Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.

Required Skills:

• 2+ years of experience in a Front Desk Receptionist role or a similar position, demonstrating a proven track record of administrative excellence.
• Experience managing corporate travel, including booking flights, accommodations, and transportation while optimizing schedules and budgets.
• Proficiency in Google Suite, showcasing effective use of digital tools to support office operations.
• Professional demeanour and appearance, embodying the company's values in every interaction.
• High emotional EQ, allowing for adept handling of various interpersonal dynamics and situations.
• Resilience, resourcefulness, and a proactive approach to addressing and resolving issues.
• Exceptional organizational skills, with an ability to keep track of multiple tasks and deadlines simultaneously.
• Effective multitasking and time management capabilities, with an aptitude for prioritizing tasks efficiently.
• Strong written and verbal communication skills.
• High school diploma required.

Desired skills / Bonus points:

• Certification in Office Management is an advantage.
• Experience with Domestic and International shipping is an asset.

What You Can Expect

When you choose a career with Safe Software, you’re also choosing…

• Meaningful Work: Make a profound impact across our business, workplace and data integration product.
• A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
• Social Responsibility: Become a part of a team that finds meaningful ways to give back. Take the day off to volunteer for a cause that matters to you or join our D&I Committee and shape our collective future.
• Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
• Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
• Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
• Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
• Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
• Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
• An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!

About Safe Software

Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 200 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?

Our Commitment to Diversity and Inclusion

Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact [email protected].