Certification Coordinator

About Canfitpro

canfitpro is the largest provider of education in the Canadian fitness industry. Founded in 1993 as a voice for all fitness professionals, canfitpro delivers accessible, quality education, certifications, conferences, trade shows, and membership services. canfitpro’s over 24,000 members include some of the world’s best fitness professionals, health club operators, industry suppliers, and fitness consumers.

Our passion is our purpose - canfitpro inspires fitness as a desired career and lifestyle to create positive change in the lives of others.

Core Values, Purpose and Vision

At canfitpro, we live and breathe our Core Values of Caring Community, Curiosity, Commitment, Customer Mindset and Cultivate a Passion for Fitness, and we are here for a Purpose: To inspire fitness as a desired career and lifestyle to create positive change in the lives of others. Our vision is aspiring to deliver accessible learning experiences to a global audience, making fitness and mental health a part of personal wellness for everyone.

Job Overview

This role supports the development, production, review, and maintenance of certification and continuing education programs. This role is also responsible for the implementation of assigned partner education programs within canfitpro’s delivery channels.

Key Responsibilities

• Implements program distribution plans for assigned programs and courses based on project launch forecasts, development plans, and key milestones.
• Provides insights for program development and delivery based on market research and best practices in adult education delivery.
• Prepares production plans based on program launch timelines and key milestones.
• Collaborates with other team members toward the development and delivery of each program.
• Works with identified partners and vendors to produce programs or courses for delivery via in-person and online education channels.
• Coordinates meetings with contributors and stakeholders to create a quality product with supporting resources including study materials, quizzes, or exams.
• Supports the delivery of certification and continuing education programs with the intended objectives and outcomes.
• Collaborates with team members to create clear and timely communications to PRO TRAINERS and key partners about the program timelines, features, changes, and delivery materials.
• Develops resources to support product knowledge and awareness to share with associates, partners, and PRO TRAINERS.
• Supports the training and upskilling of PRO TRAINERS teaching the program to maintain the quality of delivery for courses.
• Supports the ongoing development and revision of courses, materials, and resources related to certification, continuing education, and recertification.
• Reviews participant feedback and provides tracking and reporting of customer satisfaction for opportunities to enhance programs or courses.
  
  

Communication/Business Relationships

Internal (within the Organization)

Membership, Events

Purpose of Communication: Consistency of member feedback, policy clarification, internal education

External (outside the Organization)

Vendors, Other fitness organizations

Purpose of Communication: Discovery regarding their products

Qualifications

Education

Minimum Required: Minimum of post-secondary education

Preferred: Bachelor Degree or Diploma in Related Field

Work Experience

Minimum Required: 1-3 years of related experience

Preferred: Project Management; Product Management

Knowledge, Skills & Abilities

Minimum Required:

Certification(s) in Fitness industry; Knowledge of Microsoft Office

Preferred:

Familiarity with Learning Management System(s)

Core Competencies

• Organization – Can marshall resources (people, funding, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently. Arranges information and files in a useful manner.
• Planning – Accurately scopes out length and difficulty of tasks and projects and sets objectives and goals. Develops schedules and assignments and breaks down work into steps. Anticipates and adjusts for problems and roadblocks. Measures performance against goals and consistently evaluates results.
• Time Management: Values time and uses their time effectively and efficiently. Concentrates their efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities.
• Customer Focus - Is dedicated to meeting the expectations and requirements of both internal and external customers. Gets customer information and uses it to help improve our products and services. Acts with the customer in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
  
  

People Leadership

# of Reports

• Direct: 0
• Indirect: 0
  
  

Working Conditions

• Ability to sit, or stand, daily while using a computer – 7.5 hours with the ability to take breaks as needed
• Continuous screen time demanding audio and visual attention – 2-4 hours at a time
• Lifting or moving objects (event/club equipment, weights) – 4 hours / 1 month per year
• Occasional Travel Required for on-site work
  
  

Perks of working at canfitpro

• To help lead canfitpro in its vision- we aspire to deliver accessible learning experiences to a global audience, making fitness and mental health a part of personal wellness for everyone.
• FREE Fitness membership and discounted membership for friends and family.
• Group benefits plan designed to meet employees’ basic and life-changing benefits needs.
• Diversity, Equity and Inclusion Lunch & Learns to create and support a culture of learning, unlearning and celebrating our differences.
• You will receive a paid day off during your birthday month every year.
• Your career development is supported through free online learning in all areas of our business and a clear learning path will be personalized for your goals.
• canfitpro provides access to our certifications and continuing education at no cost.
• Employee Recognition Program - Bucket list - Earn coins that can be redeemed for various gift cards.
  
  

Compensation:

$43,000.00 - $65,000.00

Diversity and Inclusion

Canfitpro is committed to creating a diverse, inclusive and equitable environment to empower and create access and opportunity for all. We welcome applications from people of all underrepresented groups, including (but not limited to) people of any gender, age, or religion, members of the LGBTQIA2+ community, BIPOC and other underrepresented races and nationalities, veterans and anyone who may contribute to the further diversification of Canfitpro.

Canfitpro is an equal opportunity employer. Upon request, we will make accommodations available during the recruitment process to applicants with disabilities.

Recruitment Fraud Alert

Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.

Protect yourself:

GoodLife Fitness, Fit4Less, canfitpro, and GoodLife Kids Foundation positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.

If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email, phone or text.

Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.