Director of Information Technology

About Us

At Open Farm we are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doing good for all animals and the environment.

Before you em-bark on this journey with us, learn more about the opportunity:

The Director of Information Technology will play a key role in supporting Open Farm's growth by shaping and driving its IT strategy. This position focuses on designing scalable IT models, aligning technology solutions with organizational priorities, and collaborating with senior leadership to implement cost-effective, future-ready systems. A strategic visionary, the role encompasses oversight of business applications, information management, IT infrastructure, and cybersecurity, ensuring they support both current needs and long-term goals.

In this role you will:

• Plan the information technology future for the organization, as well as for the implementation and maintenance of systems and technologies
• Serve as an internal change agent to drive business process enhancements and innovation to enable Open Farm to work faster, smarter and leaner
• Ensures information technology infrastructure provides the most accurate and current information to the company to assist with decision-making, resource deployment and establishment of business priorities.
• Lead the successful implementation and deployment of business applications, including ERP and CRM application
• Collaborate with the appropriate departments to develop and maintain a technology plan that supports organizational needs
• Assist departments in understanding and establishing formal architectural plans and future state roadmaps to support their data/information needs
• Assess and communicate costs, risks and benefits associated with technology-related investments and purchases
• Manage professional services and technology relationships with third party vendors
• Develop and maintain a robust disaster recovery and business continuity plan
• Manage computer security framework to ensure organization is compliant regarding privacy and security controls
• Review hardware, software and services acquisition and maintenance contracts to ensure high performance and low cost
• Ensure the ongoing development of the IT Department as a whole and the evolution of IT within the organization
• Conduct research to remain up-to-date and knowledgeable in regard to industry trends and emerging technologies in anticipation of new business processes and system alterations
• Make IT "friendly and easy" to work with as it delivers services to internal customers.
• Financial oversight of technology within the organization, including budgeting, forecasting, monitoring, and reporting for the IT function
• All other duties as assigned.
  
  

We're paw-sitively excited about you because you have:

• 8+ years of progressive leadership and technology experience, ideally in CPG or consumer products with internal manufacturing.
• University degree in, computer science, MBA or related discipline (or equivalent) is required.
• A strong visionary leader that can operate at a strategic level but also is capable of rolling up their sleeves in an entrepreneurial and start-up environment
• Solid IT management experience in a multi-site / multi-country business
• A demonstrated track record of successful implementation of system solutions, products and technology with a key focus on relationship management
• Demonstration of Data Warehousing Architecture, Data Storage and Retention Methodologies
• Proven success in deploying enterprise scale data warehouse solutions in mid-size organizations, including data governance and master data management components
• Demonstrated leadership in developing and managing IT delivery and execution in a complex, fast paced and dynamic environment during times of significant growth and change
• Expert at contract negotiations and vendor relationship management
• A leader whose personal values align with Open Farm's and who will possess a passionate commitment, and respect for the organization's mission, values, and culture
  
  

What we offer you - it's the purr-fect package:

• An opportunity to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company, alongside thoughtful and passionate individuals dedicated to their work and community
• Comprehensive healthcare coverage and RRSP plans with company match
• Great office culture (with lots of adorable pets!) where your pet interrupting video calls or in-person meeting is the norm
• Discounted food, apparel and insurance for your furry family members
• In addition to your PTO, we offer company-wide wellness days and personal days to support your wellbeing
• Volunteer days to give back to our community
  
  

Our Values

We Raise the Bar | We Open the Barn Doors | We Graze Lightly | We Are Customer Obsessed | We Are One Team 

To learn more about Open Farm, follow us on Instagram and LinkedIn.

Open Farm values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Open Farm's recruitment process should contact [email protected]. As required by legislation, Open Farm will consult with applications requesting such an accommodation to ensure that Open Farm's recruitment process takes into account their accessibility needs.